Privacy policy
This Privacy Policy explains how Yog Gurukul collects, uses, stores and shares personal information when you visit our website, contact us, register for a program, make a payment, participate in our classes or programs, join our community, or otherwise interact with us.
1. Who We Are
Yog Gurukul is responsible for the personal information covered by this Privacy Policy.
Yog Gurukul
S.T. Bed Extension, Cauvery Colony, Opp. Prestige Pinewood,
S.T. Bed, 1st Block, Koramangala,
Bengaluru, Karnataka 560047, India
Privacy contact: yoggurukul.studio@gmail.com
2. Information We May Collect
Depending on how you interact with Yog Gurukul, we may collect:
Information you provide directly
name;
age or age confirmation;
phone or WhatsApp number;
email address;
city or general location;
registration and enquiry information;
program preferences;
attendance information;
feedback, reviews and support communications; and
information you voluntarily provide regarding injuries, accessibility requirements or health limitations where relevant to safe participation.
Payment information
We may receive payment status, transaction references and invoice information.
We do not ask you to provide your UPI PIN, passwords or full payment-card credentials.
Payments may be processed by third-party payment providers that handle payment information under their own terms and privacy policies.
Information collected automatically
Depending on the tools enabled on our website, we may collect:
device and browser information;
IP address;
approximate location;
pages visited;
referral and campaign information;
cookie identifiers;
website interactions; and
other technical or usage information.
3. How We Use Personal Information
We may use your information to:
respond to enquiries;
understand your requirements and program interests;
assess suitability and support safer participation;
register you for classes, programs or events;
confirm and process payments;
provide classes, materials and community access;
send program-related reminders and updates;
provide customer support;
process cancellations and refunds;
understand how people use our website;
improve our programs and services;
measure marketing and campaign performance;
prevent misuse, fraud or security issues; and
comply with accounting, tax, legal and regulatory requirements.
Where required, we will seek your consent for specific uses of your personal information.
4. Marketing Communications
We may send program-related communications necessary to deliver a Service you have registered for.
Promotional communications will be sent where you have opted in or where otherwise permitted by applicable law.
You can opt out of promotional communications at any time by using the available unsubscribe option or contacting us at yoggurukul.studio@gmail.com.
Opting out of promotional communications will not stop essential communications relating to a program or transaction you have purchased.
5. Health and Wellness Information
If you voluntarily provide information about an injury, medical condition, accessibility requirement or other health-related limitation, we use it only where reasonably necessary to:
assess program suitability;
support safer participation;
make reasonable modifications; or
respond to a support request.
We do not use voluntarily provided health information for advertising purposes.
Please share only information that is reasonably necessary for the relevant purpose.
6. How We Collect and Share Information
We collect information:
directly from you;
through our website and forms;
through email, phone or WhatsApp conversations;
through registration and payment processes; and
automatically through website technologies where enabled.
We do not sell or rent personal information.
We may share information where reasonably necessary with:
Yog Gurukul teachers and authorised team members;
website, hosting and form providers;
cloud-storage and software providers;
communication and messaging providers;
payment and financial service providers;
analytics and advertising providers where enabled;
professional advisers; and
government, regulatory or law-enforcement authorities where required by law.
Third-party service providers may process information in India or other countries according to their own privacy policies and applicable safeguards.
7. Cookies and Analytics
Our website may use essential cookies and similar technologies required for website functionality.
Where enabled, we may also use analytics, advertising or conversion technologies to understand website usage and measure marketing performance.
These technologies may collect information such as:
device information;
browser information;
approximate location;
pages viewed;
website interactions; and
campaign or referral information.
You may be able to control or delete non-essential cookies through your browser or available cookie controls.
Third-party platforms may process information according to their own privacy policies.
8. Data Storage and Security
We use reasonable administrative, technical and organisational safeguards to protect personal information against unauthorised access, misuse, loss or disclosure.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
Access to personal information is restricted to people and service providers who reasonably need it for the purposes described in this Policy.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, handling enquiries, maintaining business records, resolving complaints and meeting legal or regulatory requirements.
As a general practice:
enquiry information may be retained for up to 12 months after the last interaction;
program, consent and transaction records may be retained for longer where necessary for accounting, tax, legal, contractual or dispute-related purposes.
When information is no longer reasonably required, we will delete or anonymise it where reasonably practicable.
10. Your Choices and Privacy Rights
Subject to applicable law, you may contact us to:
request information about personal data we hold about you;
request correction of inaccurate information;
request deletion or erasure where applicable;
withdraw consent where processing is based on consent;
opt out of promotional communications; or
raise a privacy-related complaint or grievance.
To make a request, email yoggurukul.studio@gmail.com.
Withdrawal of consent does not affect processing that was lawfully completed before withdrawal. In some cases, withdrawing required information may mean that we cannot provide a particular Service.
We may retain limited information where required by law or reasonably necessary to establish, exercise or defend legal claims.
11. Images, Recordings and Testimonials
We may photograph or record classes, workshops, events or other Yog Gurukul activities.
Identifiable photographs, videos, testimonials or recordings will be used for promotional purposes only with appropriate consent.
You may contact us if you have questions about the use of your image, recording or testimonial.
12. Children
Unless a specific program states otherwise, Yog Gurukul Services are intended for adults aged 18 years and above.
We do not knowingly invite registrations from children under 18 through adult-focused programs.
If you believe that a person under 18 has provided personal information to us without appropriate consent, please contact us at yoggurukul.studio@gmail.com.
13. Third-Party Websites and Platforms
Our website may contain links to external websites, social media platforms, payment providers or other third-party services.
We are not responsible for the privacy practices or content of those services.
We encourage you to review the privacy policy of any third-party service before providing information to it.
14. Updates to This Policy
We may update this Privacy Policy when our Services, technology, data practices or applicable legal requirements change.
The updated Policy will be published on our website and the revised effective date will be displayed at the top.
15. Contact and Privacy Grievances
For questions, rights requests or privacy complaints, contact:
Yog Gurukul
Email: yoggurukul.studio@gmail.com
Phone: +91 74839 87934
We aim to acknowledge privacy-related complaints within 48 hours and make reasonable efforts to address them within one month.
Plain-Language Commitment
At Yog Gurukul, we aim to:
collect only information we reasonably need;
not sell or rent your personal information;
keep promotional communication optional;
treat voluntarily provided health information with care;
use images and testimonials for promotion only with appropriate consent; and
provide a clear contact route for privacy questions, corrections, deletion requests and complaints.